Delivery & Returns
See switches delivery & Returns information
We offer a three-day delivery service on all orders placed before 2 pm for mainland UK.
Please note that we utilise delivery services by Hermes & DPD who will endeavour to ensure all orders are delivered quickly and safely. You will be able to track your order status after it has been dispatched from our warehouse and is in transit. Tracking information will be emailed to you once your order has been dispatched.
For non-UK mainland orders, shipping cost is calculated at the start of the checkout process.
If you have any queries about your parcel or delivery details, please contact our customer support team by emailing:
We securely pack all of our switches and sockets to ensure safe and timely delivery. However please check immediately upon receipt of goods for any visible damage or defects. In this instance, any damages must be reported to us within seven days of receipt. Late reports of items damaged in transit cannot be compensated.
If you are not completely satisfied with your item(s), we will be happy to exchange or refund your purchase within 14 days of delivery, subject to the following conditions:
- We are informed within 14 days of delivery.
- Unwanted goods must be returned in perfect, resalable condition, complete with the original packaging.
- If the original packaging is missing or the items have been fitted or modified, we regret that we cannot accept a return or issue a refund.
- The return of any item(s) is your responsibility until they are received back into our warehouse. We are not liable for any damage or loss in transit.
- The warehouse address below, please mention the order number on return parcel.
Allport Cargo ServicesInterlink Way EastBardon HillCoalvilleLeicestershireLE67 1LGAttn: Seeswitches C/O Allport Cargo ServicesTel: 44-137-5487 900
- Any refunds do not include your postage costs back to us.
If you have an enquiry, please contact us by emailing firstname.lastname@example.org before arranging the return of any goods.